Gold Coast Business & Finance > Gold Coast Business Training & Development
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Jigsaw Sales, Marketing And Training
Queensland's market leader in flexible work based training. We offer Staff training, Upskilling, Recognition of Prior Learning, Recognition of current competencies, short courses, sales training, customer service training, How to sell and be happy, Govern |
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Jigsaw Training Academy is dedicated to providing training services to businesses looking for opportunities to increase their potential for success.
Practical, innovative and personalised training delivered by industry experts. We tailor training to your explicit needs by providing accelerated learning to achieve measurable results by developing skills, knowledge and people.
Why use Jigsaw Training Academy?
Jigsaw Training Academy, a Registered Training Organisation (NPN 31360), prides itself on delivering a personalised, outcome focused training service providing immediate benefits to the individual staff members and the organisation.
Each training participant has their own professional development mentor for the life of the training.
Jigsaw’s specialty is to deliver customised training packages to businesses, relevant to the industry in which they operate. We spend more time working with you to understand your business and your staff than any other organisation. This ensures the needs and aspirations are satisfied and the overall balance of skills and knowledge is achieved. This approach involves meetings with management and key Human Resources staff, motivational presentations designed to promote the benefits of training and professional development and the use of Jigsaw’s exclusive TNA process involving the staff members and managers. This process is used to identify and develop the best mix of units, learning styles and the most suitable qualification to be undertaken by each employee.
Jigsaw’s ability to modify training to suit individual organisations is something that sets Jigsaw apart from other training providers. This can occur largely because we develop our own training resources and we draw from our number one resource – our staff. Typically, methodologies used include:- practical training, role plays and simulation, learning activities, research projects, workshops, seminars, lectures, workplace projects and on-the-job training.
1. The service we provide is always personalised and outcomes based.
2. Jigsaw offer incredible value for money.
3. You benefit from a team of dedicated, professional trainers and consultants! This leads to a rounded approach and not just one person’s opinion.
4. Resourceful and creative that is destined to set you apart from your competition.
5. You get access to the best professional services in a range of complimentary industries through Jigsaw’s developed strategic partnerships.
6. Jigsaw’s training services offer expert trainers to deliver federally funded and nationally accredited training to benefit both employers and employees.
Some of our short courses we offer are listed. It is important to remember we customise training to your needs.
• Leadership and Supervisory Training
• Conflict Management and Resolution
• Communication Skills
• Project Management
• Effective Meetings
• Performance Management
• Team building
• Work, life and family balance
• Language, numeracy and Literacy
• Making presentations
• Mediation in the workplace
• Conflict resolution
• Developing teams and individuals
• Time management
• Dealing with change in the workplace
• Managing and facilitating change
• Promoting innovation and change
• Developing operational plans
• Establishing business networks
• How to network effectively
• Implementing continuous improvement
• Performance appraisals and evaluating staff
• Promoting team effectiveness
• Working with colleagues and customers
• Delivering service excellence including the art of body language & complaint handling
• Telephone techniques
• Communication and communicating in the workplace
• Goal setting to achieve balance
• Grooming & presentation
• Meet customer needs and exceed expectations
• Develop work priorities
• Promote products and services
• Build client relationships
• Dealing with difficult customers
• Dealing with angry and abusive customers
• Dealing with cultural diversity
• Handling customer objections
• Team building
• Selling in the 21st Century
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